FAQ: Legal assurance
Find answers to questions from our customers related to our legal assurances.
Table of contents
How do you ensure license compliance?
We follow a rigorous verification process for every license:
Complete documentation of the license chain of ownership
Thorough legal review of all transfer documentation
Verification of licensing rights and terms
Compliance with EU software licensing regulations
Documentation of proper software uninstallation
Full transfer history maintenance
Each license comes with comprehensive documentation proving its legitimacy.
What legal guarantees do you provide?
We stand firmly behind our licenses with concrete guarantees:
Full legal protection for all provided licenses
Transaction Insurance
Written guarantee of license validity
Insurance for secondary software brokerage against legal claims
Complete documentation package for each license
Financial protection against potential claims
Full support during any compliance verification
Your security is our priority, backed by legal guarantees.
Are transfers permanently valid?
Yes, absolutely. Our license transfers are:
Permanent and irrevocable
Fully compliant with EU law
Legally documented and verified
Supported by relevant court decisions
Once transferred, the licenses are permanently yours to use.
How do you verify software authenticity?
Our multi-step verification process ensures authenticity:
Thorough validation of license origin
Verification of original purchase documentation
Technical validation of license keys
Confirmation of transfer rights
Authentication of all documentation
Every license undergoes this comprehensive verification before delivery.
What happens if there's a compliance audit?
We provide full support during audits:
Complete documentation package ready for review
Direct assistance during the audit process
Expert guidance on compliance matters
Support in addressing any questions from authorities or software manufacturers
You’re never alone during an audit – we’re here to help certify your compliance.